Our Services

Starting Monday, March 23, Carolina Dentistry will be screening all urgent care calls through teledentistry, or virtual oral health care.

Dental emergencies will be directed to an on-call provider who will talk with you and help address your needs.

Appointments are being cancelled on a rolling, weekly basis. You will receive an email or text message to let you know your appointment is canceled. You do not need to call to cancel your appointment.

If you are not experiencing a dental emergency, please contact us after we have resumed normal operations.

 

What is a dental emergency?

A dental emergency may include severe pain, swelling of the face, or uncontrolled bleeding related to a toothache, recent dental treatment, or injury.

If you are experiencing a dental emergency:

  • Monday through Friday, 8 a.m.-5 p.m., call the Virtual Oral Health Care Helpline at (919) 537-3088.
    Dental emergencies include, but are not limited to, acute injuries, severe pain, swelling in the face, or uncontrolled bleeding.
  • After business hours (night time or weekend), call After-Hours Urgent Care at (919) 537-3364.
    Dental emergencies include, but are not limited to, acute injuries, severe pain, swelling in the face, or uncontrolled bleeding.

 

What is a dental non-emergency?

A dental non-emergency may include a loose crown or bridge, mild pain or discomfort, braces or denture adjustments, or a chipped tooth. Routine cleanings, wellness checks, and dental exams are all non-emergencies.

Frequently Asked Questions (FAQs)